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Contact FirstKey Homes Customer Service

How to Reach a Person at FirstKey Homes

Verified Contact Information

Toll-Free Number:

  • 1-844-395-3959
Call Now
Send Message

Legal:

  • 1-770-726-0204

Media:

optout@firstkeyhomes.com
Opt-out of Marketing Emails
socialmedia@firstkeyhomes.com
info@firstkeyhomes.com
privacy@firstkeyhomes.com
Privacy Inquiries

FirstKey Homes Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular FirstKey Homes Phone Number
1 (844) 395-3959
Average Hold Time
00:01:43
Average Calls duration
7 minutes
Most Popular FirstKey Homes Email Address
privacy@firstkeyhomes.com
FirstKey Homes Live Agent Availability
57% of callers successfully reach a real person
Issue Resolution Rate
Low (9% reported full resolution)
View full overview

How to Contact FirstKey Homes Customer Service?

If you need to contact FirstKey Homes customer service, the toll-free number to dial is 1-844-395-3959. This is the most widely used number, which customers can use to get in touch with their support and get the solution to house-rental-related problems. To contact the legal team of FirstKey Homes, dial 1-770-726-0204. The company’s customer service team for the legal department is well-equipped to assist you with legal compliance, dispute resolution, contractual agreements, and other legal issues.

If you want to know more about the corporate side of things, the FirstKey Homes corporate office is in Marietta, Georgia. Should you need to send a direct correspondence, send it to 1850 Parkway Place, Suite 900, Marietta, Georgia 30067, United States. Alternatively, visit the office near the area. While sending the correspondence, ensure you include all the necessary details and a clear message about your issue so that the company’s customer service team can review your statement and assist you with a possible solution as soon as possible.

Firstkey Homes has published different email addresses for customers to direct their concerns. If you want general information about the company, the email address you can use is info@FirstKeyHomes.com. You can use it to share your CDC declaration. For concerns that are related to privacy inquiries, reach out to the support team at privacy@firstkeyhomes.com. For your convenience, if you want to opt out of marketing emails, the address is optout@firstkeyhomes.com.

Firstkey Homes customer service hours run 24 hours, seven days a week. This ensures customers find it convenient to reach out to the care unit whenever they face problems related to offerings such as maintenance services and the resident services team. So, no matter what time of the day, if you have any concerns, dial the company’s phone number. In addition to this, you have an alternative to email. However, if you need an instantaneous response, it's preferable to give a call than send an email.

PissedConsumer Club

Contact Information

FirstKey Homes Website:

FirstKey Homes Help Center:

Corporate Office Address:

FirstKey Homes
1850 Parkway Place, Suite 900
Marietta, Georgia 30067
United States

Other Info (opening hours):

Other Locations:

3701 North Young John Parkway,

Orlando, FL 32804, US


650 West Grand Avenue,

Elmhurst, IL 61026, US


6982 Hillsdale Court,

Indianapolis, IN 46250, US


300 West 80th Street,

Kansas City, MO 64114, US


1529 Old Highway 94 South,

Saint Charles, MO 63303, US


8046 North Brother Blvd.,

Barlett, TN 38133, US

More contact details

Why Customers Call FirstKey Homes?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 36%
  • Request for Information 18%
  • Payments and Charges 17%
  • Product/ Service 13%
  • Account 6%
  • Website/ Application 6%
  • Activation/ Cancellation <1%
  • Refund <1%
  • Staff <1%
  • Employment <1%

Customer Inquiries & Issues

36%
  • "Lock box issue"
  • "Pay rent"
  • "Maintenance"

Request for Information

18%
  • "Checking on the status of my application"
  • "Inquiring about rental"
  • "I need to talk to someone in the office regarding RentTrack."

Payments and Charges

17%
  • "Trying to make a payment"
  • "Late rent payment"
  • "Rent payment not going through"

Product/ Service

13%
  • "Your property has been damaged"
  • "CN NOT ACCESS PROPERTY"
  • "Emergency, its a heat advisory a/c unit not working"

Account

6%
  • "Phone number mix up"
  • "What is the authorization number code?"
  • "Locked out of an account"

Website/ Application

6%
  • "Application"
  • "Help with application"
  • "Application not processed"

Activation/ Cancellation

<1%
  • "We are not renewing. Consider this our notice."

Refund

<1%
  • "Refund check"

Staff

<1%
  • "Customer service"

Employment

<1%
  • "Employment"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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