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Contact FirstKey Homes Customer Service

FirstKey Homes Phone Numbers and Emails

Toll-Free Number:

  • (844) 395-3959
Call customer service
Send Message

Legal:

  • (770) 726-0204

FirstKey Homes Emails:

Media
Opt-out of Marketing Emails
info@firstkeyhomes.com
privacy@firstkeyhomes.com
Privacy Inquiries
Is this your business?

FirstKey Homes Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call FirstKey Homes is 8443953959. 87% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 10 minutes.

  • Be prepared for the call as FirstKey Homes may ask you for the following information to identify you as a customer: email, phone number or first and last name.

View full overview ›

How to Contact FirstKey Homes Customer Service?

Most Popular Number:

(844) 395-3959
Total calls: 130 Issues resolved: 3 Last call: Nov 29, 2025

If you need to contact FirstKey Homes customer service, the toll-free number to dial is 1-844-395-3959. This is the most widely used number, which customers can use to get in touch with their support and get the solution to house-rental-related problems. To contact the legal team of FirstKey Homes, dial 1-770-726-0204. The company’s customer service team for the legal department is well-equipped to assist you with legal compliance, dispute resolution, contractual agreements, and other legal issues.

If you want to know more about the corporate side of things, the FirstKey Homes corporate office is in Marietta, Georgia. Should you need to send a direct correspondence, send it to 1850 Parkway Place, Suite 900, Marietta, Georgia 30067, United States. Alternatively, visit the office near the area. While sending the correspondence, ensure you include all the necessary details and a clear message about your issue so that the company’s customer service team can review your statement and assist you with a possible solution as soon as possible.

Firstkey Homes has published different email addresses for customers to direct their concerns. If you want general information about the company, the email address you can use is info@FirstKeyHomes.com. You can use it to share your CDC declaration. For concerns that are related to privacy inquiries, reach out to the support team at privacy@firstkeyhomes.com. For your convenience, if you want to opt out of marketing emails, the address is optout@firstkeyhomes.com.

Firstkey Homes customer service hours run 24 hours, seven days a week. This ensures customers find it convenient to reach out to the care unit whenever they face problems related to offerings such as maintenance services and the resident services team. So, no matter what time of the day, if you have any concerns, dial the company’s phone number. In addition to this, you have an alternative to email. However, if you need an instantaneous response, it's preferable to give a call than send an email.

PissedConsumer Club

Contact Information

FirstKey Homes Website:

FirstKey Homes Help Center:

Corporate Office Address:

FirstKey Homes
1850 Parkway Place, Suite 900
Marietta, Georgia 30067
United States

Other Info (opening hours):

Other Locations:

3701 North Young John Parkway,

Orlando, FL 32804, US


650 West Grand Avenue,

Elmhurst, IL 61026, US


6982 Hillsdale Court,

Indianapolis, IN 46250, US


300 West 80th Street,

Kansas City, MO 64114, US


1529 Old Highway 94 South,

Saint Charles, MO 63303, US


8046 North Brother Blvd.,

Barlett, TN 38133, US

More contact details

FirstKey Homes Rating Based on 36 Reviews

Rating details

1.1
more details
Customer service
Product or Service Quality
Advertised vs Delivered
Price Affordability

Rating stats

Rating trend

Summary of FirstKey Homes Customer Service Calls

150 TOTAL
CALLS
07:57 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FirstKey Homes?

Request for Information Question:

  • “Checking on the status of my application”
  • “I need to talk to someone in the office regarding RentTrack.”
  • “Checking application”

Payments and Charges Question:

  • “Trying to make a payment”
  • “Late rent payment”
  • “Rent payment not going through”

Product/ Service Question:

  • “Your property has been damaged”
  • “CN NOT ACCESS PROPERTY”
  • “Emergency, its a heat advisory a/c unit not working”

Account Question:

  • “What is the authorization number code?”
  • “Locked out of an account”
  • “I can not sign in portal trying for a week. I updated my email and phone # a week ago .do I need to reregesture?”

Website/ Application Question:

  • “Application”
  • “Help with application”
  • “Application not processed”

Employment Question:

  • “Employment”

Activation/ Cancellation Question:

  • “We are not renewing. Consider this our notice.”

Refund Question:

  • “Refund check”

Other Question:

  • “Pay rent”
  • “Maintenance”
  • “End of lease”

Compare FirstKey Homes Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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